Privacy

About Askfolia

Askfolia is an independently operated, free and deliberately capped service based in Québec, Canada. Adults can register a creator account while capacity is available, and adults with a published questionnaire link can answer without an account. The operator handles service administration, support and privacy requests. Askfolia has no paid plan or advertising.

Questionnaires and answers

You can answer a published questionnaire without an account. The questionnaire creator chooses the questions and can read and export submitted answers. Askfolia’s operator may access answers only as needed to run the service, handle support or privacy requests, or address security and abuse. Answers are saved with a response identifier, submission time and the questionnaire version you answered. Account-free answering does not guarantee anonymity: names, email addresses and other details you enter may identify you.

Answers stay in the current page until you submit the questionnaire. Closing or reloading the page can lose unsent answers. If a submission reply is lost, the answer may already be saved; retrying from the same page checks the existing submission without creating a duplicate.

Account and service information

For creator accounts, Askfolia stores login and profile information, a password hash, session records, and the verified email used for activation and recovery. Saved drafts, published versions and responses support editing, collection and Results. Private experimental Canvas content and uploaded images may also be stored.

The service processes network information to deliver requests and limit abuse. Application security records use limited event metadata and pseudonymous references. Hosting, network and email providers may process connection or delivery information under their own arrangements.

Cookies and browser storage

Askfolia uses a host-specific language preference cookie for up to one year and a sign-in cookie for up to seven days. Browser settings can remove them. Guided answers and unsaved guided edits are held in page memory; experimental Canvas can keep recovery drafts in browser storage until saved or discarded. Other devices and offline copies are separate.

Askfolia has no advertising or analytics integration. A website linking to a questionnaire may use its own cookies and services; consult that website’s notice as well.

Retention and deletion

Saved questionnaire content and responses currently have no automatic age-based expiry. Pausing or archiving stops collection but keeps existing content. A creator can permanently delete responses, questionnaires, workspace content or their account from the active database. Minimal deletion and retry records remain to prevent deleted answers from returning and preserve accepted-response counts.

Deleting an answer removes it from the active database. Encrypted backups and protected deletion records are retained separately for recovery under reviewed 30-day operating windows; deletion records are reapplied before restored data can be used. Backup objects do not automatically disappear when an operating window ends. Exports and copies on other devices must be handled separately. Monthly response allowances do not delete answers.

Service records

Application and host diagnostic logs are kept for no more than 30 days. Resend retains email and delivery records for 30 days on our current plan, with separate seven-day provider backups; earlier removal requires a provider request. Provider account and security records have separate lifetimes. We keep only necessary support case notes, review them when the case closes and retain them longer only for an identified legal or unresolved-request need.

Providers and processing locations

DigitalOcean hosts the application and database in New York, United States. Cloudflare delivers and protects the site, stores encrypted backups in eastern North America and hosts operational alerts. Resend handles account, support and privacy email and stores email data in the United States. These providers process information outside Québec and Canada. Only the operator and service providers needed to run Askfolia have authorized access; answers are not sold or used for advertising.

Requests about your information

For questions about a questionnaire or to request access, correction or deletion, contact the person who shared it. The support page gives the current Askfolia contact status. Include the questionnaire link and approximate submission time, but do not send passwords, recovery links or a copy of sensitive answers. Identification may be needed to locate the right record and avoid disclosing someone else’s information.

You may ask the Privacy Officer for access, correction, deletion or a portable copy of your information, or raise a privacy complaint. We verify requests proportionately and respond to access and correction requests within 30 days as required in Québec. If you are dissatisfied, you may contact Québec’s Commission d’accès à l’information. No support-response disclaimer limits your applicable legal rights.